01 · STRUCTURE~25 minutes
Structural Clarity
Clear responsibilities and decision authority
Use whenPeople are unsure who owns the work, handoffs multiply, or roles overlap.
Open diagnostic →Start with the problem
What is getting in the way?
You do not need to know the cause before you begin. Choose the recurring problem that is easiest to recognize. The matching diagnostic will ask about that part of the organization.
Four diagnostics
Examine one part of the organization at a time.
Each diagnostic has its own questions and scoring model. Every completed run returns a score, a result band, and an Executive Report. Monderman also saves the scope and version details needed for a later comparison.
02 · DECISIONS10, 30, or 60 minutes
Decision Velocity
Delays in making decisions
Use whenImportant decisions wait for approvals, move through too many steps, or return to the same people.
Open diagnostic →03 · OPERATIONS~25 minutes
Operational Systems
Unnecessary process work
Use whenReporting, coordination, or recurring administrative work takes time without a clear benefit.
Open diagnostic →04 · PERFORMANCE~25 minutes
Institutional Performance
Consistent delivery and adaptation
Use whenThe concern extends beyond one workflow and appears across the organization.
Open diagnostic →What you receive
Every run returns a score, a band, and a report.
The result is based on the structured answers submitted for the defined scope. It describes those responses; it does not independently establish the health or performance of the organization.
01
A consistent score
The same structured answers receive the same score when the diagnostic and scoring versions are unchanged.
02
An Executive Report
A plain account of the submitted answers, important patterns, possible implications, and questions to examine next.
03
A record for later comparison
Monderman saves the scope, participant perspective, depth, and version so you can tell whether two runs are suitable for comparison.
How to use Monderman
Define the scope. Run the diagnostic. Compare later.
01 · DEFINE
Choose a specific scope.
Name one workflow, decision path, business unit, or other area. Then choose the participant perspective that best fits the person responding.
02 · RUN
Complete the matching diagnostic.
Answer the questions, receive the score and band, and save the Executive Report in your Workspace.
03 · COMPARE
Repeat on the same basis.
A later run with matching scope and settings can show whether the submitted answers and score changed. It does not prove why they changed or that an intervention caused improvement.
How to interpret the evidence
Methodology and sources
Monderman draws on selected published guidance for participation reporting and documenting cost scenarios. The checks below explain how we apply it. Diagnostic scoring, compatibility checks, and campaign-readiness rules are Monderman's own methods.
01 · REPORTED EVIDENCE
Keep the source and scope visible.
Results describe the submitted answers for a defined work scope, participant perspective, time window, and instrument version. A versioned engine calculates scores and controls which comparisons and actions are eligible. AI can explain authorized evidence; it cannot change those scores or grant readiness.
One person's saved runs are not independent participants. Different perspectives can coexist without proving disagreement, and a later score change does not establish its cause.
02 · PARTICIPATION
Show who is represented and who is missing.
Campaign checks distinguish included runs from recorded participants and show participation against a locked, sponsor-declared eligible population. Repeated runs do not increase participation, and excluding a response does not shrink that population. Account identity and a sponsor's declaration do not independently verify every person or the population.
Our participation checks draw on AAPOR's Standard Definitions, 10th edition (2023) for transparent accounting of participation and missing responses, while distinguishing participation from evidence quality. Our campaign counts are not claimed as AAPOR response rates, and participation alone does not establish representativeness.
03 · DECISION LIMITS
Read readiness as a bounded check.
Where the required population and evidence are available, campaign readiness checks whether the population median would remain in the same instrument score band even at the lowest and highest possible missing scores. Compatible versions, declared role coverage, and one included response per participant are also checked. There is no universal response percentage that makes a report valid.
Independent statistical review: not reviewed. Stable bands do not validate the instrument, prove a cause, or establish that an intervention works. A recommended campaign path also requires an authorized review of operational evidence, applicability, prerequisites, and risk. Small-group display limits protect privacy; they are not validity thresholds.
Our operational cost scenarios draw on selected practices in GAO's Cost Estimating and Assessment Guide (GAO-20-195G) for defining scope and documenting activity measurements, source references, assumptions, implementation costs and subscription costs. Customer-defined low, central and high cases compare combined assumptions. This is not full compliance with the guide. Potential staff capacity is shown separately from cash effects. Monderman does not independently audit the source records, and these scenarios are not forecasts or measured savings.
Published guidance is a reference, not endorsement, certification, or validation of Monderman. Automated tests and AI review are software checks, not independent scientific review. Financial figures, when available, remain conditional scenarios rather than realized savings or proven return on investment.